jsm88 Privacy Policy
jsm88 is committed to handling your personal information with care. This policy explains how we collect, use and protect your data as a user of our platform.
jsm88 Privacy Commitment
Your privacy is not just a legal obligation — it is the foundation of the trust we build with you.
Layered Data Security
All your personal and financial information is stored with multi-layer encryption. Our security system operates around the clock to prevent unauthorised access.
User Account Control
You have full control over your account — including the right to access, amend or delete personal information you have provided to jsm88 at any time.
No Data Sales
jsm88 does not sell, rent or distribute your personal information to third parties for marketing purposes without your explicit consent.
Financial Transaction Security
All transactions via Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency are processed in a secure environment with no card data stored directly by us.
Full Transparency
We clearly disclose what data is collected, why it is collected and how long it is retained. No hidden terms — everything is stated in this policy.
24/7 Privacy Support
If you have any questions about your data privacy, the jsm88 customer support team is available via live chat and email in Bahasa Melayu and English.
Privacy Policy Contents
Introduction
jsm88 is an online gambling platform operating under international licensing, providing slots, live casino, sports betting and fish shooting services to users in Malaysia. This Privacy Policy has been drawn up to explain in detail how we manage the personal information you provide when registering, using the platform, or contacting our team.
By using the jsm88.onl website and the services we offer, you are deemed to have read, understood and agreed to this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform and contact the support team for further enquiries.
This policy applies to all registered jsm88 users, website visitors and anyone who interacts with our services, including through customer support channels.
Information We Collect
jsm88 collects personal information from users through several different methods. This information is collected during the account registration process, during platform use and through interactions with our support team. The following are the categories of information collected:
Information You Provide Directly:
- Full name as stated on your identity card (MyKad) or passport
- Identity card number (MyKad) or passport number
- Date of birth and gender
- Active email address
- Mobile phone number
- E-wallet or banking account information for deposit and withdrawal purposes
- Information submitted when contacting customer support
Information Collected Automatically:
- IP address and general network location
- Device type, operating system and browser version
- Usage data including login times, games played and transaction history
- Cookie and website session data
- Account activity logs for security purposes
Purpose of Data Use
Every piece of information we collect is used for specific and legitimate purposes. jsm88 does not use user data beyond the scope stated below:
- Processing account registration and user identity verification
- Enabling deposits, withdrawals and fund transfers to proceed safely and accurately
- Identifying users for anti-money laundering (AML) compliance purposes
- Ensuring users meet the minimum age requirement of 21 years and above
- Providing responsive and relevant customer support
- Sending account-related information such as transaction confirmations and security notices
- Detecting and preventing fraud, account abuse and illegal activity
- Improving user experience and platform service quality
- Complying with legal obligations and applicable international licensing requirements
⚠️ jsm88 does not use your personal information for third-party marketing purposes without your consent, and we do not make automated decisions that affect your rights based solely on a data profile.
Information Sharing
jsm88 does not disclose users' personal information to any third party except in the situations stated and where necessary. The following are circumstances in which information sharing may occur:
- Payment Service Providers: Information required to process deposits and withdrawals is shared with the relevant payment processors such as e-wallet operators and banking institutions, in line with the method you select.
- Game Technology Providers: Data required to run games is shared with game studio partners on our platform for technical operational purposes only.
- Regulatory Authorities: jsm88 will comply with any valid request from authorities with jurisdiction if required by law or a valid court order.
- Identity Verification Services: The KYC (Know Your Customer) process may involve recognised third parties to verify user identity securely.
All third parties working with jsm88 are bound by strict data protection agreements and are prohibited from using user information for any purpose other than what is permitted.
Cookies and Tracking Technologies
jsm88 uses cookies and similar tracking technologies to improve the user experience on our website. Cookies are small text files stored on your device when you browse our website.
Types of Cookies Used:
- Essential Cookies: Required for core website functions such as login, session verification and security. These cookies cannot be disabled.
- Performance Cookies: Collect data on how users interact with our website to help us improve the overall experience.
- Preference Cookies: Store your preferences such as language and display settings so you do not need to reset them each time you visit.
- Security Cookies: Detect unusual activity patterns to protect your account from unauthorised access attempts.
You can manage cookie settings through your browser. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your browser's documentation.
Data Storage and Security
jsm88 takes appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or accidental destruction.
- Data in transit encrypted using industry-standard SSL/TLS protocols
- Password storage using secure cryptographic hashing methods
- Strict internal access controls — only staff who need it can access user data
- Continuous security monitoring of our systems and infrastructure
- Regular security audits by independent third parties
- Routine data backup procedures to prevent loss of information
Your personal data is stored for as long as needed to fulfil the purpose for which it was collected, or for as long as required by applicable laws and licensing requirements. After that period, data will be disposed of securely.
While we implement strong protective measures, no security system is completely perfect. We encourage you to use a strong and unique password for your jsm88 account.
Your Rights
As a jsm88 user, you have certain rights regarding your personal information. We respect these rights and will help you exercise them:
Right of Access
You have the right to request a copy of the personal information jsm88 holds about you at any time.
Right to Rectification
If your information is inaccurate or out of date, you may request a correction through your account or our support team.
Right to Erasure
You may request the deletion of your account and personal data, subject to our legal obligations.
Right to Object
You may object to the processing of your data for direct marketing purposes or certain types of profiling.
Right to Data Portability
You have the right to receive your personal data in a readable format for transfer to another service.
Right to Restriction of Processing
In certain circumstances, you may ask us to restrict the processing of your data while an issue is being resolved.
To exercise any of the above rights, please contact the jsm88 customer support team via live chat or email at . We will process your request within a reasonable period, usually within 30 working days. Some requests may require identity verification first to ensure the security of your account.
Children's Privacy and Age Restrictions
jsm88 services are restricted to individuals aged 21 and above only. jsm88 does not knowingly collect or store personal information from minors.
During the registration process, users are required to confirm that they meet the minimum age requirement. Identity verification (KYC) is carried out to ensure compliance with this age requirement. If we find that personal information of a child or individual under 21 has been collected inadvertently, we will promptly take steps to delete that information and close the relevant account.
⚠️ If you are aware that a minor has registered an account at jsm88, please contact our support team immediately so that appropriate action can be taken.
Third-Party Links
The jsm88 website may contain links to third-party websites or services in certain contexts, such as information about payment service providers. jsm88 is not responsible for the privacy practices or content of those third-party websites.
We encourage you to read the privacy policy of every website you visit. This Privacy Policy applies only to the platform and services operated directly by jsm88.
Privacy Policy Amendments
jsm88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operating practices, legal requirements, or technological developments. Any material amendments will be communicated to registered users via email or in-platform notification.
The "Updated" date shown at the top of this policy reflects the latest version. Continued use of the jsm88 platform after amendments take effect indicates your acceptance of the amended policy. We encourage you to review this page periodically.
Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal information, do not hesitate to reach out to the jsm88 team.
- Live Chat: Available 24/7 directly through the jsm88 platform, in Malay and English
- Email:
Our support team will endeavour to respond to privacy-related enquiries as promptly as possible. For cases that require in-depth investigation, we may need additional information to verify your identity before responding.
Questions About the Privacy Policy
Answers to the most commonly asked questions about privacy and data security at jsm88.
Your Data is Safe with jsm88
Enjoy a safe and secure gaming experience. Register a jsm88 account and get started with a 200% welcome bonus of up to RM888 on your first deposit.